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Latest ITIL-4-Foundation Test Simulator & Related ITIL-4-Foundation Exams

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ITIL 4 Foundation exam is a multiple-choice test that assesses the candidate's knowledge of ITIL 4 concepts and principles. ITIL-4-Foundation exam consists of 40 questions, and the candidate is required to score 65% or higher to pass the exam. The duration of the exam is 60 minutes, and it can be taken online or at an accredited testing center.

ITIL 4 Foundation Certification Exam is a well-recognized certification program that is designed to equip professionals with the requisite knowledge and skills to manage IT services effectively. ITIL 4 Foundation Exam certification exam is the foundation level of the ITIL 4 certification scheme, which is globally recognized as the standard for IT service management. The ITIL 4 Foundation Certification Exam is focused on providing a holistic approach to the IT service management framework by incorporating agile, DevOps, and lean concepts.

ITIL 4 Foundation Exam is designed to test a candidate's knowledge of the ITIL framework, including its key concepts, principles, and practices. It covers a range of topics, including service management, service value system, service value chain, and guiding principles. ITIL-4-Foundation Exam is intended to provide a basic understanding of ITIL 4 and its role in IT service management.

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ITIL 4 Foundation Exam Sample Questions (Q244-Q249):

NEW QUESTION # 244
Which is the BEST type of resource for investigating complex incidents?

A. Self-help systems
B. Disaster recovery plans
C. Knowledgeable support staff
D. Detailed work instructions

Answer: C

Explanation:
Explanation
More complex incidents will usually be escalated to a support team for resolution, or even suppliers and partners who offer support for products and services they provide.

NEW QUESTION # 245
Why should a service level manager carry out regular service reviews?

A. To capture information about service issues and performance against agreed goals
B. To ensure continual improvement of services, so that they meet the evolving needs of service consumers
C. To ensure that agreements are written simply and are easy to understand
D. To collect information about service consumer goals and objectives

Answer: A

NEW QUESTION # 246
Which statement about outcomes is CORRECT?

A. An outcome is a tangible or intangible activity
B. Outcomes are how the service performs
C. An outcome can be enabled by more than one output
D. An output can be enabled by one or more outcomes

Answer: C

NEW QUESTION # 247
What should remain constant within an organization, even when the organization's objectives change?

A. Outcomes
B. Outputs
C. Service offerings
D. Guiding principles

Answer: D

Explanation:
https://www.bmc.com/blogs/itil-guiding-principles/

NEW QUESTION # 248
Which practice balance management of risk with maximizing throughput?

A. Incident management
B. Problem management
C. Change enablement
D. Continual improvement

Answer: C

Explanation:
The purpose of the change enablement practice is to maximize the number of successful IT changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.

NEW QUESTION # 249
......

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